Customer Communication Specialist




3 to 4 Years



Job Description:

We are developing an ‘investment universe’ catering to large sets of Indian audience. This includes stock investment apps, softwares, algorithmic trading infrastructure, APIs for 3rd party development and loads of automations. We have an in-house UX - UI team which enables us to create user-centric products.

The plan is to make new revolutionary fintech products.

Here are some of the products that we plan to develop and iterate over the next 3 years -

  • Stock trading mobile and web app
  • Insurance mobile and web app
  • Mutual fund investment mobile and web app
  • Get Loan mobile and web app
  • AlgoTrading mobile and web interfaces

As a backend software developer, you would be required to develop APIs to be used by front-end and mobile app developers and manage SQL database.

You would also be a part of the product ideation and strategy along with the UX team.

Job Responsibilities:

Strategy – Ideation – Planning– Development – Review – Improvements

  • Collaborating with the UX strategy team to come out with ideas on new offerings
  • Automations in the existing backend operations
  • Developing the required code following the best data structure practices
  • Analyse the performance of our products and improve our offerings
  • Planning the architecture and software development

Desired Candidate Profile

  • B.E./B.Tech/M.Tech or equivalent Computer Science degree from a reputed institute
  • Well versed with SQL, mySQL, ASP.NET. Working knowledge of .NET Core would be appreciated
  • Sound with logic, data structure algorithms and puzzle solving capabilities

Job Location



  • Competitive compensation
  • Flexible working environment in a professionally run big organization
  • Job stability
  • Lots of learning for junior developers

We are looking to employ a Communications Specialist with exceptional public speaking and writing skills. A Communications Specialist is expected to be a strategic thinker with a meticulous attention to detail, working well under pressure and meeting deadlines.

You will have excellent interpersonal and communication skills with the ability to multitask and adapt in a fast-paced environment. To ensure success, Communications Specialists should be innovative, organized and self-motivated with a keen interest in driving strategic messages to key internal and external role-players.


  • Develop and implement a communication strategy that includes customers outreach and social media content creation.
  • Research and create mails, and content for the company website, infographics, blogs and newsletters.
  • Acquire and maintain a detailed knowledge of the companies policies, principles and strategies, and to keep up-to-date with relevant developments.
  • Keep sending the communication via Email, messages or auto dialer to update about new offering, IPOs, market update etc.
  • Adhere to the companies style guide, ensuring that we produce high-quality and error-free content to any communication.
  • Work with key internal role-players to brainstorm content ideas, in line with the companies strategy and in support of various brand initiatives.
  • Support and evaluate results of communication campaigns with the team.
  • Build and maintain relationships with customers and key external role-players.
  • Monitor the outcome of communication which may result in increased number of transactions by active clients or decreasing trend of inactive client count.

Communications Specialist Requirements

  • B-Des or M Des (Design) for email content creation
  • Understanding of any mass communication tool will be an added advantage
  • Excellent written and verbal communication skills.
  • Works well under pressure and meets tight deadlines.
  • Highly computer literate with capability in email, MS Office and related business and communication tools.
  • Content writing experience for all media platforms.
  • Proven social media and networking expertise.
  • Strategic and creative mindset.
  • A portfolio of work available for review.